سياسة الدفع

Prices are shown in UAE dirhams (AED). Before submitting a request, review the service cost, selected extras, any travel or service fee, accepted discount and total in the booking summary. Ask us about any pricing or tax question before the appointment.

A promo code applies only if accepted and reflected in the booking total. Additional work or a change in scope or duration should be agreed, including any price difference, before it is carried out.

The current booking options are Cash on arrival, Card on arrival. For these methods, payment is collected when the service is completed. Select the method you intend to use and follow the instructions provided for your booking.

Bank transfer is available only when offered with official instructions for your booking. Include the booking reference and retain the transfer receipt. Do not transfer to an account supplied through an unverified message.

The public booking form currently does not take online card payments. If our team separately arranges a payment link, verify the business name, booking reference, amount and payment timing with us before paying. The payment provider handles the payment under its own terms.

A payment receipt and an appointment confirmation are separate records. Booking requests remain Pending until confirmed; making a payment alone does not change the appointment status to Confirmed.

Do not share full card details, CVC, banking passwords or one-time security codes by email, chat or booking instructions. Enter payment details only through the verified payment provider or card terminal. Retain the booking summary and payment receipt.

If a payment fails, is duplicated or appears incorrect, contact info@silvermaidsdubai.com with the booking reference, amount, date and transaction reference. Check with us before paying again if you are unsure whether the first attempt succeeded. We will review the payment record and explain the next steps.

Refund requests are handled under the Cancellation & Refund Policy and applicable consumer rights. Cancelling a booking online does not automatically issue a refund.

SILVER MAIDS CLEANING AND TECHNICAL SERVICES L.L.C.

Trade licence 1493062 · Department of Economy and Tourism, Dubai

Office OFF4-48, Ras Al Khor Industrial 2, Dubai, United Arab Emirates

Email: info@silvermaidsdubai.com

Telephone: +971 5 888 44 151